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Terms and Conditions

TERMS AND CONDITIONS

General:

Lumalice Limited possède et gère ce site Web. Ce document définit votre relation avec www.lumalice.com (“site Web”). L’accès et l’usage de ce site et des produits et services accessibles par ce site (dénommés collectivement les “services”) sont sujet aux termes, conditions et notices suivants (les “Conditions de Service”). En utilisant les services, vous acceptez les Conditions de Service, qui peuvent être mise à jour de temps en temps, par nous. Vous devez consulter cette page régulièrement et prendre en compte les changements de Conditions de Service qui ont pu avoir lieu.

L’accès à ce site est autorisé de façon temporaire, et nous nous réservons le droit de retirer ou modifier les Services sans notification préalable. Nous ne serons pas responsable si pour quelque raison que ce soit ce site Web n’est plus disponible, quelque en soit la durée. De temps en temps, nous pourrons être amené à en restreindre partiellement ou totalement l’accès.

Ce site Web peut être relié à d’autres sites web (les “sites liés”), qui ne sont pas gérés par Lumalice Limited. Lumalice Limited n’a aucun contrôle sur les sites liés et n’accepte aucune responsabilité pour eux pour aucune perte ou dommage qui seraient dus à leur usage. Votre usage des sites liés est sujet aux termes de services de chacun de ces sites.

Inscription:

–  Vous devez être âgé de 18 ans ou plus et avoir complété la procédure d’inscription pour commander sur notre site web. Personne en dessous de 18 ans n’est autorisé à renseigner d’information personnelle dans le site web; Si nous venions à apprendre qu’une personne de moins de 18 ans a commandé par ce site, nous supprimerons immédiatement les informations relatives à la personne. Merci de nous tenir au courant si vous veniez à apprendre qu’une personne de moins de 18 ans s’est inscrite à notre site web.

– Vous devez nous fournir votre adresse email, votre nom et votre adresse postale complète et toute autre information susceptible d’aider notre équipe de livraison à vous identifier au moment de la livraison.

–  Vous devez nous informer de tout changement d’information ci-dessus avant de passer commande sur ce site web.

Politique interne:

Notre politique interne réglemente l’usage des informations.

En utilisant ce site web, vous acceptez la procédure décrite ci-dessous et garantissez que les informations fournies par vous sont correctes.

Vous devez fournir des informations personnelles pour que votre inscription soit validée:

– Votre adresse mail est votre adresse d’inscription. La confirmation de votre commande et de votre paiement seront envoyée à cette adresse et nous serons amené à l’utiliser pour vous joindre dans le cadre de la livraison.

–  Votre nom et votre adresse postale serviront à vous identifier et à vous localiser lors de la livraison.

–  Votre numéro de téléphone peut etre utile pour vous communiquer desinformations relatives à votre commande ou à sa livraison.

– Les informations que vous nous communiquez sont confidentielles et protégées. Nous les conservons uniquement pour effectuer votre commande.

– Tout changement de politique sera indiqué ici.

Cookies:

  • a) A cookie is a small text file containing information which can be placed on your computer’s hard drive.
  • b) We may use cookies to help identify you when you visit our website.
  • c) You have the right to refuse cookies to be placed on your hard drive. Information on deleting or controlling cookies is available at www.aboutcookies.org.
  • d) If you prevent us from placing cookies on your computer, you will still be able to order unless you don’t register your details
  • e) You will be able to visit our website without providing any personal information. However if you wish to order on-line, you will have to provide your personal information.
  • f) In any case, cookies will not store personal information about you.

Terms of Sale:

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and subject to any delays resulting from delivery service delays or force majeure for which we will not be responsible.

In order to contract Lumalice Limited you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Lumalice Limited retains the right to refuse any request made by you. If your order is accepted we will inform you by email. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes. Photos shown on our website might differs from actual products, descriptions prevail.

(a) Our Contract  

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

(b) Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

Delivery costs are included in our selling prices but for some non-conventional delivery areas extra costs will be charged in addition; you will be informed of such additional charges before dispatching your order, your refusal will cancel your order.

(c) Payment  

Upon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfil the transaction. Your card will be debited upon authorization being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been dispatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.

Orders & Deliveries:

Once an order is confirmed and paid, amendments or cancellations are not possible.

We deliver to most of the areas through postal system.

-Deliveries are made using the details you have specified while registering on our website. It is your responsibility to make sure that your personal details are accurate.

– At the time of delivery, you or someone on your behalf MUST inspect the goods. If someone at the delivery address other than you signs for the goods, we are entitled to assume that person is authorized by you to do so.

– We will not be responsible for any loss or damage caused to the goods after the contract has been concluded.

– We reserve the right to restrict deliveries in certain areas or to modify the delivery network.

Prohibitions:

You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, Trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as « spam »; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and Lumalice Limited will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website, or on any website linked to it.

Intellectual Property, Software and Content:

The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of Lumalice Limited or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by Lumalice Limited and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

Disclaimer of Liability:

The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law Lumalice Limited and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise.

Linking to this Website:

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.

Disclaimer as to ownership of trademarks, images of personalities and third party copyright:

Except where expressly stated to the contrary all persons (including their names and images), third party trademarks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with Lumalice Limited and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to Lumalice Limited.

Indemnity:

You agree to indemnify, defend and hold harmless Lumalice Limited, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.

Variation:

Lumalice Limited shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

Invalidity:

If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.

Complaints:

We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.

Waiver:

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Entire Agreement:

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Lumalice Limited . Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of Lumalice Limited.

 

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